FAQs
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Q?
Are Pets Allowed?
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A.
It depends on the unit, and some extra security or pet fee may be required.
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Q?
What are the features of the apartments?
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A.
Every apartment is unique, however almost all units do have hardwood floors, ceiling fans, miniblinds, cable TV jacks, high-speed fiber-optic cable Internet jacks, and major kitchen appliances. Almost all buildings have on-site laundry, bicycle storage racks and storage lockers.
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Q?
When is rent due?
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A.
On the first day of the month. No alternative arrangements will be made. Rent received after the 5th day of the month must include a predetermined late fee. Unfortunately, any lessee who has not paid rent by the 5th day will also be eligible for eviction proceedings. Please read your lease for more details.
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Q?
Who handles repairs?
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A.
We do. Whatever you need. Just call our office at 847-424-9946 and leave a message. Be sure to tell us your name, address with apartment number, telephone number(s) and a brief description of the necessary work. Don’t forget to tell us about problems in common areas such as hallways or laundry rooms.
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Q?
Can a terminate my lease?
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A.
No. But we will co-operate with you if you find an acceptable party to sublet.
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Q?
Should I buy renters insurance?
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A.
Yes. It’s relatively inexpensive and it protects you from loss or damage to anything inside your residence. Our insurance will not cover losses from fires, tornadoes, theft, floods and so on. Homeowners usually buy homeowner’s insurance. It follows that renter’s should buy the same protections.